For purchases made online, you can make changes with three days from the time your part arrives. The return of the part is at your own expense, before any return it must be authorized by mail by our customer service department.
We need photos and receipts of purchases made in person sent by mail and authorized by our customer service department before sending us any piece for exchange (the expenses of sending and receiving runs by the customer, we do not have the responsibility of any piece lost during the process of delivering we suggest to hire an insurance of delivery)
For more information, please visit Return and Refund Policy
At Le Vount, we want your jewelry to look as stunning as the day you first opened it. Professional cleaning and polishing go beyond regular care, requiring the expertise of skilled artisans. Our Le Vount Client Advisors are here to guide you through the process, starting with a service request and assessment.
More info Product Care & Repair